RT6/22/613A# (Ombre Blonde), 6# (Chestnut Brown), 1B# (Natural Black), etc.
Shipping Policy
Worldwide Air Shipping: Please ensure your order includes your phone number, email, zip code, and complete address with the house/apartment number for delivery.
Fast Processing: We ship orders within 24-48 hours and email you the tracking number. (Check your spam folder if not received, or contact customer service).
Delivery Time: Allow 5-7 business days for delivery (occasionally up to 10 days for some locations due to handcrafted items).
Fulfillment Centers: Orders ship from our Los Angeles HQ if in stock. If US stock is low, we ship from our nearest available warehouse for the fastest delivery.
Refund & Return Policy
30-Day Support: We provide a 30-day after-sales service. If you need to return or exchange goods, please contact our customer service via email promptly so that we can handle it for you as soon as possible.
Direct Resolution: To expedite your refund and ensure quick processing, please avoid unnecessary PayPal disputes or credit card chargebacks—our team is always here to resolve things directly for you.
Order Changes: Please contact us before we ship your order if you need to make changes. Once shipped, orders cannot be changed.
B2B & Custom Services: Inquire about drop shipping, wholesale, or custom packaging for our one-stop service solutions.
