Care & Styling FAQ

Q: How do I wear the H12 bun hair ring?
Simply tie your hair into a ponytail or base bun, wrap the elastic scrunchie around your hair, and adjust for an instant fluffy messy bun!

Q: Does it feel heavy on the head?
Not at all! Weighing only 0.06kg, it is engineered to be feather-light for comfortable all-day wear without pulling your scalp.

Q: How do I clean and maintain it?
Gently wash with mild shampoo in cool or warm water, let it air dry naturally, and fluff it back up with your fingers.

Shipping & Returns

• Fast Processing & Shipping: Your order will be carefully packed and shipped within 24–48 hours. Once dispatched, a tracking email will be sent directly to your inbox so you can follow your package every step of the way.
• Estimated Delivery Timelines:
  • United States: 3–7 business days
  • Europe: 5–7 business days
  • Other Regions: 7–15 business days
• 30-Day Peace of Mind Guarantee: We offer a full 30-day return and exchange period. If you have any questions or need assistance with your order, our dedicated support team is here to help you within 24–48 hours at: vip-customerservice@vivacrown.com. Your satisfaction is always our top priority.